Lab Quality Management

Culture of Quality

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Course overview
Are you ready to transform your lab into a beacon of quality excellence? Welcome to the Culture of Quality course, where you'll master the principles needed to build, sustain, and influence a high-performing quality culture in your laboratory. Led by industry expert Dan Zuccarello, this comprehensive course equips lab managers with the essential knowledge and tools to shape a robust culture of quality, ensuring that both processes and people thrive.
  • Area of Study

    Lab Quality Management

  • Course Duration

    1 hour

  • CEUs

    0.1

    This course is part of the Lab Quality Management Certificate. Looking to enroll in the full certificate?

    What is this course about?

    In this in-depth course, you will explore the foundations of a quality culture and learn how to integrate quality principles into the fabric of your laboratory. From understanding key definitions and principles to managing the delicate balance between formal and informal quality practices, this course provides the blueprint for lab managers looking to elevate their lab's performance and create lasting value.

    Discover actionable strategies for establishing expectations, managing staff perceptions, and using both quantitative and qualitative measures to evaluate quality impact.

    What are the benefits of this course?

    • Define a Culture of Quality: Learn how to clearly define a culture of quality and differentiate it from standard quality assurance practices.
    • Understand the Role of Leadership: Explore the critical role lab managers play in cultivating and maintaining quality culture.
    • Create Effective Quality Messaging: Develop strategies to align your team with shared quality values using targeted messaging and storytelling.
    • Balance Formal and Informal Quality Measures: Gain insights into balancing regulatory requirements with informal quality approaches that still deliver excellence.
    • Implement Sustainable Quality Practices: Establish long-lasting practices that go beyond compliance to foster continuous improvement.

    What are the learning outcomes of this course?

    By the end of this course, engaged learners should be able to:

    • Explain the concept of a culture of quality
    • Recognize that quality is not solely defined as compliance
    • Identify ways to control processes, procedures, materials, and staff actions to produce consistent results
    • Describe how quality is based on an ever-expanding series of trends and regulations
    • List specific actions that lab leaders can take to establish and sustain a culture of quality

    Ready to transform your lab into a powerhouse of quality excellence?

    Enroll today and take the first step towards building a resilient and impactful culture of quality that will set your team and your lab up for long-term success.

    Meet The Instructor

    Dan Zuccarello

    MBA

    Years of Experience
    Dan Zuccarello currently serves as principal consultant for RBF Consulting Group, LLC located in Hightstown New Jersey. During his 40+ year career in industry, Dan has established and managed pharmaceutical, food, and petrochemical laboratories. Currently he provides consultation services for subject matters such as: computer system validation, elemental impurities, extractables and leachables (EL), ICH stability, expiry dating, product development (R&D), quality management systems, safety, and waste management. He has published and presented several papers on extractables and leachables and elemental impurities. He holds a BA degree from the University of Delaware and an MBA from Rutgers Graduate School of Business–Camden New Jersey.

    Course Content

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    What are the unique features of this course?

    Our Lab Quality Management courses will equip you with the essential skills and knowledge to implement and manage quality systems that ensure compliance, continuous improvement, and operational excellence in your lab(s).

    Self-paced Courses

    Each lecture video features supporting slides, skill-testing activities, interactive elements, and a short quiz.

    IACET Accreditation

    Each Lab Quality Management course is accredited by IACET and is worth 0.1 CEUs.

    Comprehensive Content

    We offer a variety of lab quality courses designed to provide in-depth knowledge and hands-on strategies for implementing and maintaining quality in laboratory settings.
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    IACET Accredited

    Lab Manager Academy is accredited by the International Accreditors for Continuing Education and Training (IACET) 
    We offer IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.