Lab Quality Management
 Leads to Certification

Foundations of Quality Management

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Stream overview
Quality is the foundation of any successful lab. Ensuring that processes, procedures, and results meet the highest standards is essential for lab managers. In the Foundations of Quality Management stream, lab managers will develop a deep understanding of quality management principles, analytics, and customer satisfaction. This stream covers the fundamentals of quality management, quality management systems, analytics and improvement tools, developing a culture of quality, and customer satisfaction. Each course is designed to equip lab leaders with the essential skills to lead with quality at the forefront, driving continuous improvement and stakeholder satisfaction.
  • Area of Study

    Lab Quality Management

  • Certificate Type

    Stream Credential

  • Number of Courses

    5

  • Credential Duration

    5 hours

  • CEUs

    0.5

    This stream credential is part of the Lab Quality Management Certificate. Looking to enroll in the full certificate?
    Illustration of Lab Manager Academy Certificate on computer monitor

    What is this stream credential about?

    • Quality Management: This course introduces the core principles of quality management, providing a solid foundation for aspiring and experienced lab managers alike. Learners will explore key concepts and tools that support effective quality leadership.
    • Quality Management Systems (QMS): In this course, participants will delve into the structure of a quality management system, learning how to implement and optimize a QMS tailored to their lab's needs. Topics include regulatory compliance, system evaluation, and process improvement.
    • Analytics and Improvement: This course explores the tools and strategies used to analyze lab processes and drive continual improvement. Participants will gain insights into methodologies like PDCA, Six Sigma, and corrective/preventive action plans (CAPA).
    • Customer and Stakeholder Satisfaction: Understanding and exceeding customer and stakeholder expectations is critical to long-term success. This course teaches lab managers how to gather feedback, address complaints, and maintain strong relationships with stakeholders.
    • Culture of Quality: Building a culture that prioritizes quality across every aspect of lab operations is the key to success. This course provides actionable strategies for lab managers to foster a quality-driven environment.

    Who is this stream credential for?

    This stream is ideal for lab leaders who want to enhance their knowledge of quality management principles and strategies. Whether you're a new or experienced lab manager, the Foundations of Quality Management stream provides essential training for those looking to elevate their lab’s performance and maintain high standards of quality and customer satisfaction.

    What are the benefits of this stream credential?

    By the end of this stream, engaged learners should be able to:

    • A comprehensive understanding of quality management systems and principles
    • Tools and methodologies for analyzing and improving lab processes
    • Strategies for enhancing customer and stakeholder satisfaction
    • Insights into fostering a quality-centric culture within their lab
    — What's included?

    Courses in this stream credential

    The Foundations for Quality Management stream credential provides the essential knowledge and tools to establish and maintain excellence in lab operations. From mastering quality management principles and systems to driving continuous improvement with analytics and methodologies like Six Sigma, this credential sets the stage for success. You'll also learn to enhance customer and stakeholder satisfaction and create a culture that prioritizes quality at every level.

    Lay the groundwork for quality excellence—enroll today and lead your lab with confidence!

    Meet The Instructor

    Dan Zuccarello

    MBA

    Years of Experience
    Dan Zuccarello currently serves as principal consultant for RBF Consulting Group, LLC located in Hightstown New Jersey. During his 40+ year career in industry, Dan has established and managed pharmaceutical, food, and petrochemical laboratories. Currently he provides consultation services for subject matters such as: computer system validation, elemental impurities, extractables and leachables (EL), ICH stability, expiry dating, product development (R&D), quality management systems, safety, and waste management. He has published and presented several papers on extractables and leachables and elemental impurities. He holds a BA degree from the University of Delaware and an MBA from Rutgers Graduate School of Business–Camden New Jersey.

    What are the unique features of this stream credential?

    Official Certification

    Live monthly office hours

    100% self-paced

    Lifetime access to updates

    5 online courses

    IACET-accredited institution

    Corporate rates for enrolling five or more lab professionals

    Backed by 40+ years' industry experience

    Ready to elevate your lab’s quality management practices?

    Enroll today and gain the skills you need to lead your lab to excellence.
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    IACET Accredited

    Lab Manager Academy is accredited by the International Accreditors for Continuing Education and Training (IACET) 
    We offer IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.